1. Overview

At Trade With Us, we value our customers and aim to provide complete flexibility. This Cancellation Policy outlines the terms under which you may cancel or modify an order.

2. Cancellation Window

• Orders can be cancelled within 24 hours of placement for a full refund.
• Once shipped, the order cannot be cancelled but may be eligible for return as per our Return Policy.

3. How to Cancel

To cancel an order, please contact our support team via email or phone with the following details:

• Order ID
• Registered Name & Contact Number
• Reason for Cancellation

4. Refund Process

• Refunds are initiated within 5-7 business days after approval.
• Refunds will be credited to the original payment method.
• Bank processing times may vary and are beyond our control.

5. Exceptions

• Custom-made or personalized products are non-cancellable once production begins.
• Bulk/trade orders may have different cancellation terms (informed during purchase).

Contact Us for Cancellations

Email: support@tradewithus.in | Phone: +91-91 8383928349

Website: www.tradewithus.in